wtjpn.com Privacy Policy

Information We Collect and Store

During the checkout process at the wtjpn.com store, we collect information about you. While you visit our site, we track the following information:

Products you have viewed: We use this to display products you have recently viewed.
Location, IP address, and browser type: We use this information to estimate taxes and shipping costs.
Shipping Address: If you enter this in advance, we use it to estimate shipping costs and streamline your checkout process.

We also use Cookies to track the contents of your shopping cart while you browse our site.

Why We Collect Information

When you make a purchase from our site, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information (such as username and password).

We use this information for the following purposes:

To send you information regarding your account and order.
To respond to your requests, including refunds and complaints.
To process payments and prevent fraud.
To set up your account for our store.
To comply with all legal obligations (such as tax calculations).
To improve our store offerings.
To send you marketing messages (if you have opted in).

If you create an account, we will store your name, address, email, and phone number to populate the checkout fields for future orders.

(Data Retention) Generally, we store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we store order information for XXX years for tax and accounting purposes. This includes your name, email address, billing address, and shipping address.

We will also store comments or reviews if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order Information: What was purchased, when it was purchased, and where it should be sent.
Customer Information: Your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.

Information We Share with Others

We share information with third parties who help us provide our orders and store services to you.

Example: Sagawa Express (Privacy Policy)

Payment Processing

We accept payments through Stripe. When processing payments, some of your data will be passed to the payment processor, including information required to process or support the payment, such as the purchase total and billing information.

For more details, please see the Stripe Privacy Policy.

Contact Information

For inquiries regarding this policy, please contact our support desk.